This Privacy Policy explains how DIGI117 Ltd. ("Digi117", "we", "us", or "our") collects, uses, shares, and protects information in connection with our websites, mobile applications, and services (collectively, the "Services"). It applies to information collected through this website and our applications. By using the Services, you agree to the practices described here.
It will tell you, among other things: what information we collect and how we use it; who we share it with; the choices and rights you have over your data; how we keep it secure; and how to contact us.
Who We Are
DIGI117 Ltd., operating as Digi117, is a software product studio based in Vancouver, British Columbia, Canada, serving clients across Canada and the United States. We are the controller responsible for personal information collected through the Services. Our contact details are at the end of this policy.
Information We Collect
We only collect information that you choose to provide and a limited amount of technical information needed to operate and improve the Services. This may include:
- Information you give us directly — such as your name, email address, company, phone number, and the contents of any message you send us through our contact form, email, or other direct contact.
- Account information — if you register to use features of our applications or a cloud-sync account, we collect the details needed to create and support that account.
- Usage and device information — such as your IP address, browser type, device type, pages viewed, and referring pages, collected automatically through cookies and similar technologies and through our analytics tools.
We do not knowingly collect more personal information than we need, and we do not require sensitive personal information to use our website.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide the products or services you request;
- Operate, maintain, secure, and improve the Services;
- Communicate with you about your project, account, or support requests;
- Send you updates about our services or this policy, where you have not opted out;
- Comply with legal obligations and protect our rights.
We are the sole owners of the information collected through the Services. We do not sell or rent your personal information to anyone.
How We Share Information
We do not share your personal information with third parties outside our organization except as necessary to fulfill your request or operate the Services. This includes trusted service providers who process data on our behalf under appropriate confidentiality and data-protection terms, such as:
- Cloud hosting and content-delivery providers that serve and secure our website;
- A customer-relationship and form-handling platform (for example, HubSpot) used to receive and manage inquiries submitted through our contact form;
- Privacy-respecting analytics providers that help us understand how the Services are used;
- Communication and email providers used to reply to you.
We may also disclose information if required to do so by law, or to protect the rights, property, or safety of Digi117, our clients, or others. If any service provider uses artificial-intelligence tools to process data on our behalf, we require that your personal information is not used to train publicly available AI models.
Cookies and Analytics
We use cookies and similar technologies on this site. A cookie is a small piece of data stored on your device that helps us improve your access to the site, remember preferences, recognize repeat visitors, and understand how the site is used. Usage of a cookie is not linked to any personally identifiable information on our site beyond what is described in this policy.
Most browsers let you refuse or delete cookies through their settings. Some features of the Services may not function properly if you disable cookies.
The list below details the cookies and similar technologies used on this site, grouped by purpose, along with their provider and duration. It is generated and kept up to date automatically by our consent platform (Cookiebot). You can change or withdraw your consent at any time using the link shown at the end of the declaration.
Data Retention
We keep personal information only for as long as needed for the purposes described in this policy — for example, to respond to your inquiry, maintain your account, meet our legal and accounting obligations, or resolve disputes. When information is no longer needed, we delete or anonymize it.
Your Rights and Choices
You may opt out of future marketing contact from us at any time. Depending on where you live, you may also have rights under laws such as the EU/UK GDPR, Canada's PIPEDA, and the California Consumer Privacy Act (CCPA/CPRA). By contacting us at the email address below, you can at any time:
- See what data we hold about you, if any;
- Correct or update inaccurate data we hold about you;
- Request that we delete data we hold about you;
- Object to or restrict certain processing, or request a copy of your data;
- Raise any concern you have about how we use your data.
We will respond to verified requests within the time required by applicable law. We will not discriminate against you for exercising these rights.
Security
We take reasonable precautions to protect your information both online and offline. Information transmitted to us is protected in transit using industry-standard encryption (TLS/HTTPS), and sensitive information is encrypted where appropriate. Access to personal information is limited to people who need it to do their jobs (for example, billing or customer service), and the systems on which we store personal information are kept in a secured environment.
No method of transmission or storage is completely secure, so while we work hard to protect your information, we cannot guarantee absolute security.
International Data Transfers
We are based in Canada and work with clients and service providers in the United States and elsewhere. Your information may be processed and stored in countries other than your own, which may have different data-protection laws. Where required, we put appropriate safeguards in place for such transfers.
Links to Other Sites
Our website may contain links to other sites, including our sister company. We are not responsible for the content or privacy practices of those sites. We encourage you to read the privacy statement of any site you visit that collects personal information.
Children's Privacy
The Services are intended for businesses and individuals aged 16 and over. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and post the new version here. Significant changes may also be communicated to you directly where appropriate.
Contact Us
If you have any questions about this Privacy Policy, or if you feel that we are not abiding by it, please contact us right away:
- Email: contact@digi117.com
- Mail: DIGI117 Ltd., 156-1330 Wellon St, Coquitlam, BC V3E 0V3, Canada